Today, my newly purchased laptop arrived, and I logged into my Microsoft account to set a password. However, I encountered an issue – a lock screen appeared.

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I couldn’t partition the drive using DG (presumably a software or utility).

Here’s how I resolved the issue:

  1. Press Win+I to access Settings, then click on “Accounts.” On the left, select “Your info,” and on the right, switch to a local account.

  2. Press Win+I to access Settings again, then click on “Update & Security.” On the left, choose “Device encryption,” and on the right, turn it off.

After following these steps, I was able to partition the drive successfully.